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Social media events have been growing in popularity over the last few years as the online business owners have found the events shared through the social media to be extremely effective in generating the initial buzz around the event. A number of social media platforms have their own applications where business owners can announce the event. Google+ has the Hangout platform through which business owners can communicate with their existing customers and also generate new leads from new geographies across the globe. Online business owners can enhance their customer service levels by constantly being in touch through the Google+ Hangouts.
In order to get the feedback of the customers, Google+ Hangouts provide the option of creating a sign up poll that can be used by the business owners to collect contact information of the customers, who are actually interested in giving the feedback. Business owners can set the date and time of the Google+ Hangout session and request its customers to participate in the hangout. Google+ Hangouts permit only 10 customers to participate in the hangout session and voice their opinion. Similarly, business owners can also use Facebook to create virtual events, which can then be used for new product and service launches.
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